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Frequently Asked Questions


Q1 : How do I login to SFEIA?
Q2 : What if I forget my password?
Q3 : How do I change my password?
Q4 : How do I choose my password?
Q5 : How do I update my personal / company profile?
Q6 : If I am a seller, how do I post sell item to buyer list?
Q7 : If I am a buyer, how do I post buy item to seller list
Q8 : How to make use of industry resource?
Q9 : How do I post job vacancy, if I am an employer?
Q10 : How to delete my previous posting?
Q11 : How to use SFEIA! Search?



Q1 : How do I login to SFEIA?

A: To login SFEIA, key in your user ID into the first box, your password into the second box, and click 'Sign In'.






Q2 : What if I forget my password?

A: To retrieve your password, click "Forgot password". Another window screen will pop up to request your UserID, and click "Submit Now" once UserID is key in into the text box. Your password will be send to your email address you provided when you registered.




Q3 : How do I change my password?

A: If you would like to change your login password, just sign in to your user account with your current password and click the Change Password.

Enter your current password in the first box. Enter your new password (as you would like it to be) in the second box. Confirm your new password in the third box. Click the Change button.




Q4 : How do I choose my password?

A: To better protect your account, make sure that your password is memorable for you but difficult for others to guess. Never share your password with anyone. For security purpose, your password must be a minimum of six characters long. A good password contains a combination of uppercase & lowercase letters (remember that your password is case sensitive), numbers, and special characters such as +, ? and *. Choose your password and make it confidential.


Q5 : How do I update my personal / company profile?

A: Login to your account, and click Manage Profile.

You may update / amend your details accordingly. Personal details :Chinese name, given name, family name, nick name, sex. Company details :Company address, post code, city, telephone no., fax no.,mobile, email address, URL, specialization.

To save your new records, click Update.


Q6 : If I am a seller, how do I post sell item to buyer list?

A: Login in to your account, click "Post Sell Product. Key in product information into respective field. Product name, product price and product description are mandatory field. You may also update product image in this porter. File size is limited to 300KB. Only jpg, jpeg, gif or png format are supported. Click Update to save your data.


Q7 : If I am a buyer, how do I post buy item to seller list

A: Login in to your account, click Post Buy Product. Key in product information into respective field. Product name, product price and product description are mandatory field. You may also update product image in this porter. File size is limited to 300KB. Only jpg, jpeg, gif or png format are supported. Click Update to save your data.


Q8 : How to make use of industry resource?

A: Industry resource is an area for you to advertise your company /new products. You may update product image or your company profile image (file size is limited to 300KB, and only jpg, jpeg, gift or png format are supported.) into portal.
Login to your user account. Click "Industry resource" to update product image, and key in your nature of business. Click Update to save.

The below image is one of the example that member make use of industry resource to update their company profile image, which describe their nature of business& product selling.




Q9 : How do I post job vacancy, if I am an employer?

A: Login in to your account, click Job Vacancy. Key in position, job task, requirement, gender, salary & location. Click Update to save.

To check your job vacancy, you may click Job Vacancy on the menu bar for reference.


Q10 : How to delete my previous posting?

A: To delete your posting, such as job vacancy, industry resource, buy & sell listing, you need to:
-Login to your user account
-Click System Report
-Choose the listing that you would like to delete
-Click Delete



Q11 : How to use SFEIA! Search?

A: SFEIA Search is mainly for you to search for SFEIA / network member detail. Just select either SFEIA members / Network Members / All members for searching.
Key in keyword into the text box.
Choose either Specialize in or Company name
You may get the list as below (example):


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